Learning and Performance Glossary

Kirkpatrick Four-Level Evaluation Model

A four step training evaluation methodology developed by Donald Kirkpatrick in 1975 consisting of:

• Reaction - how the learners react to the learning process
• Learning - the extent to which the learners gain knowledge and skills
• Behavior - capability to perform the learned skills while on the job
• Results - includes such items as monetary, efficiency, moral, etc.

knowledge

1. The sum of what is known; a body of truths, principles, and information. 2. Specific information required for the student to develop the skills and attitudes for effective accomplishment of the jobs, duties, and tasks.

knowledge level summary

A reiteration of key points of content in a knowledge-level lesson designed to enhance a learner's ability to remember facts.

knowledge management

Capturing, organizing, and storing knowledge and experiences of individual workers and groups within an organization and making it available to others in the organization.

knowledge mapping (mind maps)

A learning method similar to outlining that consists of drawing out circles and connecting them with lines while writing words in the circles and on the lines.

knowledge structures

There are three knowledge structures: declarative, procedural and strategic.

• Declarative knowledge tells us why things work the way they do, or that the object or thing has a particular name or location. It includes information about the concepts and elements in the domain and the relationships between them.
• Procedural knowledge tells us how to perform a given task. It contains the discrete steps or actions to be taken and the available alternatives to perform a given task. With practice, procedural knowledge can become an automatic process, thus allowing the human to perform a task without conscious awareness.
• Strategic knowledge is comprised of information that is the basis of problem solving, such as action plans to meet specific goals; knowledge of the context in which procedures should be implemented; actions to be taken if a proposed solution fails; and how to respond if necessary information is absent.