************************* Appendix A - Surveys ************************* Appendix One for A System Approach To Training by Donald Clark copyright 1995 http://www.nwlink.com/~donclark/hrd.html donclark@nwlink.com ---------------------- Company Training Survey 1.1 ---------------------- We are looking for ways to improve our training program and would like your views on the kind and amount of training required to learn your job. 1. What type of training did you receive for this job before starting work with this company and how helpful were they in enabling you to do the job you are now doing. Did not Could not A great Somewhat No help receive have done help helpful at all without it Formal schooling Apprenticeship Employer training program On-The-Job training On-the-Job help from coworkers Instruction manuals Job aids 2. What type of training did you receive for this job after you were hired by this company and how helpful were they in enabling you to do the job you are now doing. Did not Could not A great Somewhat No help receive have done help helpful at all without it Formal schooling Apprenticeship Employer training program On-The-Job training On-the-Job help from coworkers Instruction manuals Job aids 3. How much time did you spend in training and on the job before you really knew it? _________________________________________________________________ _________________________________________________________________ 4. Would additional training have helped? If so, what type of training? _________________________________________________________________ _________________________________________________________________ 5. What type of training would you recommend this company give to someone starting a job like yours who has minimal previous training? _________________________________________________________________ _________________________________________________________________ 6. Would further training help you now? If so, what kind of training? _________________________________________________________________ _________________________________________________________________ 7. Would further training help your coworkers? If so what kind? _________________________________________________________________ _________________________________________________________________ 8. Do you think this organization offers: a. Too much training b. A good mix of training c. The wrong types of training d. Too little training e. Too much formal training and not enough on-the-job training f. Too much on-the-job training and not enough formal training (NOTE: circle all that apply) 9. Any comments on how we could improve the company training program? _________________________________________________________________ _________________________________________________________________ 10. Optional! You are not required to fill in the following questions. You may answer some or all of the questions. Job Title___________________________ Years spent performing this type of work ________ Years at this company performing this type of work______________ Name _____________________________________ If we need further training information, may we contact you?____________ -------------------- Supervisor Training Survey 1.2 -------------------- What training do you and your people need?_____________________________ _______________________________________________________________________ _______________________________________________________________________ If you could divide 100 percent of the training effort among the following topics, how would you do so? Divide exactly 100 percent, but assign no effort at all to topics in which you do not want training. For yourself For your own For those who direct reports report to your direct reports Leadership Information systems Time Management Counseling Performing Reviews Writing Others (please specify): TOTAL 100% 100% 100%