*************************  Appendix B - Form 3  *************************

		    by Donald Clark, copyright 1995
		http://www.nwlink.com/~donclark/hrd.html
			donclark@nwlink.com

NOTE: The first part is a blank form, while the last part
      is an example completed form.


-----------------  Job Description - Training Form 1.3  -----------------

1. Department:					    2. Date:

3. Analyst:		       4. Department Supervisor:

5. Job Title:					  6. Job Code:

7. Purpose and Description:






8. Supervision required:



9. Number of People Supervised:



10. Skills, Education, and Experience required:





11. Special Job Demands (working conditions, travel, hazards, etc.):




--------------  Job Description - Example Training Form 1.3  --------------

1. Department: Sales and Service	      2. Date : June 20, 1993

3. Analyst: Marsha Hide		 4. Department Supervisor: Sam Gunther

5. Job Title: Customer Service Clerk           	  6. Job Code: 0742

7. Purpose and Description:
   Assures that customers receive efficient and courteous service 
   through processing of orders by mail , telephone, or in person.
   Provides pricing and delivery information. Receives and answers
   within established guidelines, customer questions and complaints.
   Acts as liaison between customer and various organization
   departments. Maintains appropriate records and prepares printed
   reports. Operates Computer terminal. Performs word processing and
   related clerical duties.


8. Supervision required: General supervision.


9. Number of people supervised: None


10. Skills, Education, and Experience required:
    High School Diploma. Type a minimum of 45 WPM. Prior experience
    working with a personal computer. 


11. Special Job Demands (working conditions, travel, hazards, etc.):
    Must be able to work in a fast paced environment and maintain
    good relationships with customers.