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Thomas Davenport and Laurence Prusak - Velocity and Viscosity - 1998

Davenport and Prusak introduce the concept of Velocity and Viscosity in their book, Working Knowledge (1988):

Velocity - the speed with which knowledge moves through an organization.

Viscosity - the richness or thickness of the knowledge transferred.

Knowledge Building.

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For more information, see Velocity and Viscosity

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