ConceptsConcepts are a means to help externalize knowledge, thus making tacit knowledge explicit. Concepts capture experience, imagination, and existing ideas (Krough, et. el., 2000, p.85). To help explain the concept of performance, the combination of a causal loop and concept map is used.
Concept Maps (or Mind Map)
The map shown above is a type of concept map based upon a simple causal loop. It describes the basic concept of performance, the variables involved, and shows how the main parts (nodes) of that concept not only have an effect on each other, but are also effected upon by another nodes of the concept.
Now is this a perfect concept/causal-loop map of performance? Probably not. However, the goal is to visually show how the main parts of the concepts relate to each other and then to describe each part in further detail by hypertexting (linking) various types of material to it.
Maps of this nature can often be disconcerting to some because it has no definite start or entry points and no finish or exit points. However, that is how most concepts are. They lack true beginnings and ends. For example, where is the starting and ending points of airplanes? Does it start with the Wright brothers or does it start with the nose of the plane? Does it end with the tail of a plane or with jets?
Concept maps should not be confused with a process map or a flow chart. For example, a flow chart is used to show step-by-step procedures and normally includes start and finish points. A flow chart is normally used to aid in the performance of a procedure; a concept map is used to tell us something about that procedure. Sort of like training and education -- training teaches us to do something, while education teaches us about that something. Both are important parts of learning, for one needs not only how to do something, but also the why of it so that it can be placed into its proper context and used in other concepts.
Thus, this site is about the concepts of performance and the many parts of it, such as training, coaching, learning, and HRD. Although this site is based upon the concept of performance, it also include the how to parts.
And these concepts are linked together in the performance map.
ReferenceKrough G., Ichijo K., Nonaka I. (2000). Enabling Knowledge Creation. New York: Oxford University Press.